. Store Policy
Before placing an order, please familiarize yourself with our store policy.
Copyright Policy:
You can sell or give away items that you produce with our designs. However, you cannot sell or share the design files or instruction files. This policy also applies to our free designs. If you know someone who would like our designs, please ask them to visit our website.
LICENSE FOR USE OF CRISWELL DESIGNS
Criswell Embroidery & Design designs, design files and graphics are copyright 1996-2009. You are purchasing a license to use the design files, ownership of which remains with Criswell Embroidery & Design. You are permitted to make one backup copy for your personal use only. The design files and instructions may not be re-bundled, altered, loaned, resold, or shared in any form. No other permission is implied. Designs are registered by serial number and no support will be given unless your design set is registered with us.
RESALE OF OPENED PACKAGES OF SOFTWARE OR RESALE OF DESIGNS PURCHASED BY EMAIL IS EXPRESSLY PROHIBITED and will be considered a copyright violation. Design files are licensed to the original licensee only.
Every effort is made to ensure design quality. Criswell Embroidery & Design will not be held liable for any damages or losses incurred as a result of using these designs. Your purchase of designs or download of sample designs signifies your agreement to these terms.
Refund Policy:
We do not refund purchases, but we will provide technical support. We guarantee only the quality of the files and formats that we provide in their original form. Our designs are specialty designs that should not be resized or altered.
Privacy Policy:
The information we collect from you will not under any circumstances be revealed or given away to any third party except in the case of a legal process.